Your privacy is important to Vuessera. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. Please read it carefully as it forms part of the Terms of Use governing your use of Vuessera services and websites.
1. Who We Are
If you have any questions about this Privacy Policy, you can contact us at:
CV. Cogency Marketing Indonesia
Jl. Pilar Mas Utama Raya No. Kav. 28 7
Jakarta Barat 11520, Indonesia
Mobile: +62 858-9130-7901
E-mail: info@vuessera.com
Company registration: 9120307332854
You may submit inquiries regarding personal data, privacy, or security matters at any time.
2. Information We Collect
You may visit our site anonymously. If you register or use Vuessera services, we may collect the following:
- Account Data
- Name, email, phone, address
- Payment information (credit card, bank details — encrypted)
- Language and currency preferences
- Configuration Data
- Data you provide to our cloud services (e.g., settings, preferences, content appearance)
- System-Generated Data
- Metadata such as subscription dates, invoice records
- Cookie settings, analytics data, aggregated statistics (with your consent)
3. How We Use Your Data
We may use your information to:
- Personalize your experience on Vuessera
- Identify you as a customer or subscriber
- Secure your account login
- Process transactions and issue invoices
- Manage subscriptions
- Send updates, newsletters, or marketing materials (you can unsubscribe at any time)
- Notify you about events, promotions, or special offers
Note: We will never sell or share your personal information with third parties without your consent, except as necessary to provide our services or comply with the law.
4. Cookies and Tracking
Vuessera and our trusted partners may use cookies, web beacons, scripts, or other tracking technologies to improve your experience, analyze traffic, and provide relevant marketing.
You can manage or disable cookies through your browser or device settings at any time.
5. Security of Your Information
Vuessera takes reasonable technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Sensitive information, such as credit card data, is encrypted during transmission using SSL.
Please note: No method of transmission over the Internet is 100% secure, so absolute security cannot be guaranteed.
6. Your Rights
You have the right to:
- Access and review your personal data
- Correct or update your data
- Request deletion of your data
- Object to marketing communications
- Withdraw consent at any time
You can exercise these rights by logging into your account or contacting us directly at info@vuessera.com.
7. Data Sharing
Vuessera may share your data with:
- Trusted service providers (e.g., payment processors, delivery partners)
- Legal authorities, when required by law
- Partners or affiliates only with your consent
8. Third-Party Links
Our website may include links to third-party sites. These sites have their own privacy policies, and Vuessera is not responsible for their content or practices.
9. Data Retention
- Account and transaction data are retained for 5 fiscal years to comply with tax regulations.
- Configuration and system-generated data are deleted immediately after account cancellation.
10. Children’s Privacy
Vuessera does not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided personal data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
12. Complaints
You may lodge a complaint with the relevant supervisory authority regarding Vuessera’s handling of personal data.
13. Consent
By using Vuessera’s website or services, you consent to this Privacy Policy.