Buyers may apply for a refund & return under the following conditions:

• Overpayment made by the Buyer.
• The product received has expired.
• The product arrived in damaged condition (e.g. torn, punctured, or severely dented packaging).

Please review the refund & return terms of your selected product to confirm eligibility.

Once confirmed, contact us at support@vuessera.com, and we’ll assist you with the refund process.

Need help or shopping guidance?
Feel free to contact us via WhatsApp chat only at +62 858-9130-7901.

Happy shopping!